Repair Service / Spare Parts

If you need any spare part, please do not hesitate to contact our customer sales service. We will be pleased to help you.

You can reach us as follows:

Service-Center Germany

Opening hours

Monday - Thursday: 8.00 a.m. - 3.30 p.m.
Friday:8.00 a.m. - 11.35 a.m.


+49 7720 601-170
+49 7720 601-424
Address:Herbert Waldmann GmbH & Co. KG
Peter-Henlein-Straße 5
78056 Villingen-Schwenningen

Service-Center Switzerland

Opening hours

Monday - Friday:

8.00 a.m. - 11.30 a.m.

1.30 p.m. - 5.00 p.m.




+41 62 839 12-12

+41 62 839 12-99

Address:Waldmann Lichttechnik GmbH
Benkenstrasse 57
CH-5024 Küttigen

Service-Center Austria

Opening hours

Monday - Thursday: 7.30 a.m. - 4:30 p.m.
Friday:7.30 a.m. - 0:30 p.m.


+43 7229 67-400
+43 7229 67-444
Address:Waldmann Lichttechnik Ges.m.b.H
Gewerbepark Wagram 7
AT-4061 Pasching/Linz

Guarantee Policy
  • Our luminaire are guaranteed for two years as of delivery. Warranty is limited, during this period, to defects due to problems with the material, manufacturing or design which are attributable to the supplier.

  • Any other warranty or compensation is excluded. We do not take in charge the costs for the disassembly and reassembly costs of luminaires or their components.

  • Furthermore, we do not cover any guarantee for material having undergone modifications or repairs by a third party, or in case of a failure to comply with the supplier operating instructions.

  • We also refuse any responsibility for any luminaires, or light sources manufactured by us according to designs or models from the buyer. If the Inspectorate for High-Current Installations requests a check or a modification of this material, any expenses incurred by this operation are the buyer’s responsibility

Warranty of spare parts
We guarantee the supply of spare parts for 10 years after stopping the production of a product.